Help with your account, orders and downloads
Our support inbox brings together customer enquiries sent to sales@arcadesystems.co.uk and requests made in the existing ArcadeSystems customer portal. Authorised staff can follow a conversation, reply and review supported PNG or JPEG screenshots.
Our Gmail connection
An authorised ArcadeSystems administrator connects only our business mailbox, sales@arcadesystems.co.uk, with read-only Gmail access. This lets the support app receive new enquiries and replies. Outgoing support email is sent through SendGrid.
Customers are not asked to connect their Google accounts. You can contact us by email or use your existing customer portal sign-in.
Read the support privacy notice for the information we handle, who can access it, retention and connection controls.
Useful links
- ArcadeSystems website
- ArcadeSystems terms and conditions
- Staff support inbox — staff sign-in required to view conversations.