Arcade Systems Management
Staff workspaceManagement overview
Support, customer services and operational tools.
Support open
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Loading…Active servers
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Loading…Support totals cover portal conversations.
Management tools
Support
Review portal conversations, post replies and keep staff notes together.
Server Management
Configure and manage CrushFTP servers
Process Monitor
Monitor zombie processes and server health
Create Users
Create individual or bulk FTP users
SKU Mappings
Map product SKUs to FTP groups
Download Guides
Manage FTP, Torrent & DMDE guides
SKU Groups
Create multiple accounts per SKU
Multi-Server SKUs
Configure multi-server assignments
Server Locations
Manage server geographical assignments
Magento Integration
Process orders and create FTP users
Analytics Dashboard
Bandwidth usage and server statistics
Email Templates
Manage email notifications
Testing Framework
Test configurations and workflows
User History
View user creation logs and statistics
Queue Monitor
Real-time queue status, logs and FTP verification
RetroHo Torrents
Manage torrent tracker integration and accounts
Usenet Management
Manage Usenet Share identities, links, and licenses
Settings
System configuration and preferences
Staff accounts
Create administrators and manage staff sign-in access
Remove Users
Remove Users from FTP Servers
Portal Access Rules
Configure SKU-based access control
Manual SKU Grants
Assign access without orders
Promotional Offers
Manage "Choose X SKUs" promotions
Portal Announcements
Create announcements for customer portal
Patreon
Connect your Patreon account and import sales files
News & Updates
Write and publish customer portal articles
Special Offers
Create targeted offers for customer groups
Shared FTP Accounts
Manage shared FTP accounts for customers
FTP Creation Audit
Debug FTP account creation issues
FTP Deletion Audit
Track and verify FTP account deletions
Abuse Monitoring
Monitor abuse, suspensions, and rate limits
Scene Releases
Manage VIP torrent and NZB downloads
Customer Email Links
Link secondary emails to customer accounts
Email Campaigns
Send marketing emails to non-VIP customers